Viewing one post   |   view all recent posts

Hands-Off Service: Introductory Message

News!
Hi there! Thanks for your interest in Align's Hands-Off Service! We look forward to taking some of the middleman duties off your plate! That includes the task of sending the album design proofing link to your client and welcoming them to the process. 
 
The following is our default template for that introductory message (which will be sent through the AlbumExposure interface rather than regular email). Please let your designer know if you'd prefer to add any customized bullet points to this list.  
 
Examples: describing the album size/type they ordered, rules/prices for adding spreads, deadlines you've set, etc. 
 

 
 
Hi (CLIENT'S FIRST NAME),  
 
My name is (DESIGNER'S NAME) and I'm the designer for your (STUDIO NAME) album. Looking forward to working with you! 
 
To access the design go to: 
https://____________ 
Password:____________ 
 
A few things to keep in mind:  
 
- If you like the design as it is, go ahead and hit the Approve button! :) Otherwise you can use up to (NUMBER OF ROUNDS, typically 3 minus any the photographer used) rounds of revisions. Beyond that, additional rounds of changes will be $50/round, so please use each round wisely.  
 
- To request changes, just type your comments in the boxes next to each spread. If you aren't quite ready to send your comments right away, don't worry, they'll be saved for later. When you're ready to submit ALL of your comments, push the "Post all comments" button and our team will be notified and we'll make the changes that you've requested.  
 
- Please provide specific filenames or image numbers when requesting an image change. Also please keep in mind that it's best to change vertical images for vertical images and horizontals for horizontals, otherwise the layout may need to completely change. 
 
Let me know if you have any questions! I'm excited to hear what you think! 
 
(DESIGNER'S NAME) 
Album Designer 
 
 

Samples of customized bullet points 
 
• While the album in your collection comes with ___ spreads, we ended up designing it with ___ extra to tell the best story. You can either choose to narrow down the layouts to __ by deleting or combining spreads OR upgrade your album by purchasing the extra spreads at $___/spread. If you wanted to purchase the ___ spread album as it is now, it would cost an additional $____ 
 
• While the album you originally purchased includes ____ spreads, we ended up designing it with ___ extra so as to make the best book possible. We can always bring it back to ___. No problem, just ask. :) For reference, each additional spread is $______.  
 
• Keep in mind that the finished album will be ___ by ___ inches, so the small images on your screen will look quite a bit bigger in person. The online presentation displays the design as if the book were open on your lap -- so what you see will be ___ inches across by ___ inches high. 
 
• The album is will be ___ by ___ inches with thick board-like pages that lay flat with a fold (no gap) in the center for binding.  
 
• This album presentation will be available for ____ months or until approved, whichever comes first. (NOTE: Align is not responsible for enforcing this deadline, but we can definitely share the message with them up front). 
 
• Please approve your album design by ___(date)____, otherwise the base price of the album will increase by $______ at that point. (NOTE: Align is not responsible for enforcing this deadline, but we can definitely share the message with them up front). 
 
[FOR PASS USERS] 
• If you would like to add NEW images into the album, please refer to the images by their direct PASS link. For example, in the comment box, you could write, "Replace image #1 with http://photographersname.pass.us/bridegroom/i-G0YX9168996391." 
 
[FOR PASS PLUS USERS] 
• If you would like to add NEW images into the album, here's what to do: 
1. Write the comment on AlbumExposure (i.e. Replace spot #1 with wedding001.jpg) 
2. Visit your full wedding gallery (https://XXXXXX.passgallery.com/XXXXXXX) 
3. Find the image you referred to in your AlbumExposure comment hit the ENVELOPE icon (share button) on it. 
4. Repeat these steps for every spread you have comments on. 
5. When you're done with ALL of the comments, push the "Send All Comments" button on AlbumExposure. 
6. Then go back to your full gallery and hit the Share arrow at the top of the page and send your selections to youralbumdesigner@gmail.com. 
 
[FOR PIXIESET USERS] 
• If you would like to add NEW images into the album, here's what to do: 
1. Write the comment on AlbumExposure (i.e. Replace image #1 with weddingimage001.jpg) 
2. Visit your full Pixieset wedding gallery (LINK) 
3. Find the image you referred to in your AlbumExposure comment hit the Favorite Heart on it. If you already have images saved in the default "My Favorites" list, please create a NEW list for these album photos. 
4. Go back to AlbumExposure to continue making comments and push "Send All Comments" when you are done reviewing the whole album! 
 
[FOR CLOUDSPOT USERS] 
• If you would like to add NEW images into the album, please refer to the images by their direct Cloudspot link. For example, in the comment box, you could write, "Replace image #1 with https://photographersname.client-gallery.com/gallery/brideandgroom/foldername/65d40901-2870." 
 
Click here for more ways your client can gather the images for your designer (so that you don't need to send them yourself).
-----------
Blog post written by: Denise
Add a Comment